Privacy Policy
Matt Cantrell
ABN 37 698 172 402
Last Updated: 11 February 2026
1. Application of this Policy
This Privacy Policy (“Policy”) governs the collection, storage, use and disclosure of Personal Information by Matt Cantrell (ABN 37 698 172 402) (“we”, “us”, “our”).
This Policy applies to your access to and use of our website, online coaching services, subscription services, digital products, and any third-party platforms used to deliver our services, including Everfit (collectively, “Services”).
This Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Services, you consent to the collection and handling of your Personal Information in accordance with this Policy.
2. What is Personal Information?
“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
Certain information we collect may also constitute “Sensitive Information” or “Health Information” under the Privacy Act and is afforded a higher level of protection.
3. Personal Information We Collect
We may collect the following categories of Personal Information:
Full name
Email address
Date of birth
Gender
Country of residence
Account login details
Profile photograph
Communication history with us
Subscription and billing records
Coaching and service-related information
Where relevant to the provision of coaching services, we may also collect Health Information including:
Medical conditions relevant to exercise participation
Injury history
Pregnancy status
Height, weight and body measurements
Training experience and history
Nutrition goals
Fitness goals
Progress tracking information (including photos voluntarily submitted)
Activity data where connected via third-party applications
Health Information is collected solely for the purpose of delivering personalised and safe coaching services.
4. Payment Information
Payments for subscriptions and digital products are processed through third-party payment processors, including Stripe.
We do not store full credit card or financial details on our systems.
Financial Information is governed by the privacy policies and terms of the relevant payment processor.
5. How We Collect Personal Information
We may collect Personal Information directly from you when you:
Create an account
Subscribe to coaching services
Purchase a digital product
Complete onboarding or intake forms
Communicate with us
Submit progress information
Connect third-party fitness devices or applications
Subscribe to marketing communications
We may also collect information automatically through cookies and analytics tools when you use our website.
Where reasonable and practicable, we collect Personal Information directly from you.
6. Use of Personal Information
We collect, hold and use Personal Information for the purposes of:
Delivering online coaching and nutrition services
Personalising training programs
Tracking progress
Communicating with you about your account
Processing payments and managing subscriptions
Providing customer support
Improving our Services
Sending marketing communications (which you may opt out of at any time)
Complying with legal obligations
We do not sell your Personal Information.
7. Disclosure of Personal Information
We may disclose Personal Information to:
Third-party service providers (including Everfit, Stripe, Klaviyo and hosting providers)
Cloud storage providers
IT support services
Professional advisers
Government or regulatory authorities where required by law
Some service providers may be located outside Australia.
Where Personal Information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.
8. Overseas Storage
Personal Information may be stored on secure servers located outside Australia, including in the United States or other jurisdictions where our service providers operate.
We take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with Australian law.
9. Data Security
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures include restricted access to data, secure hosting infrastructure, encrypted communications and reliance on reputable third-party service providers.
While we take reasonable precautions, no online system is completely secure.
10. Retention of Personal Information
We retain Personal Information only for as long as necessary to provide the Services and comply with legal obligations.
When Personal Information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Access and Correction
You may request access to the Personal Information we hold about you and request correction of any inaccurate, incomplete or outdated information.
Requests must be made in writing using the contact details below.
We will respond within 30 days unless an exception applies under the Privacy Act.
12. Complaints
If you believe we have breached your privacy rights, you may submit a written complaint using the contact details below.
We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
13. Cookies and Analytics
We may use cookies and similar technologies to improve website functionality, analyse usage and support marketing activities.
You may disable cookies through your browser settings, however some features of the website may not function properly.
14. Changes to this Policy
We may update this Policy from time to time.
Updated versions will be effective upon publication on our website.
Continued use of the Services after updates are published constitutes acceptance of the revised Policy.
15. Contact
Matt Cantrell
ABN 37 698 172 402
Email: support@matthewcantrell.com
Privacy Policy
Matt Cantrell
ABN 37 698 172 402
Last Updated: 11 February 2026
1. Application of this Policy
This Privacy Policy (“Policy”) governs the collection, storage, use and disclosure of Personal Information by Matt Cantrell (ABN 37 698 172 402) (“we”, “us”, “our”).
This Policy applies to your access to and use of our website, online coaching services, subscription services, digital products, and any third-party platforms used to deliver our services, including Everfit (collectively, “Services”).
This Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Services, you consent to the collection and handling of your Personal Information in accordance with this Policy.
2. What is Personal Information?
“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
Certain information we collect may also constitute “Sensitive Information” or “Health Information” under the Privacy Act and is afforded a higher level of protection.
3. Personal Information We Collect
We may collect the following categories of Personal Information:
Full name
Email address
Date of birth
Gender
Country of residence
Account login details
Profile photograph
Communication history with us
Subscription and billing records
Coaching and service-related information
Where relevant to the provision of coaching services, we may also collect Health Information including:
Medical conditions relevant to exercise participation
Injury history
Pregnancy status
Height, weight and body measurements
Training experience and history
Nutrition goals
Fitness goals
Progress tracking information (including photos voluntarily submitted)
Activity data where connected via third-party applications
Health Information is collected solely for the purpose of delivering personalised and safe coaching services.
4. Payment Information
Payments for subscriptions and digital products are processed through third-party payment processors, including Stripe.
We do not store full credit card or financial details on our systems.
Financial Information is governed by the privacy policies and terms of the relevant payment processor.
5. How We Collect Personal Information
We may collect Personal Information directly from you when you:
Create an account
Subscribe to coaching services
Purchase a digital product
Complete onboarding or intake forms
Communicate with us
Submit progress information
Connect third-party fitness devices or applications
Subscribe to marketing communications
We may also collect information automatically through cookies and analytics tools when you use our website.
Where reasonable and practicable, we collect Personal Information directly from you.
6. Use of Personal Information
We collect, hold and use Personal Information for the purposes of:
Delivering online coaching and nutrition services
Personalising training programs
Tracking progress
Communicating with you about your account
Processing payments and managing subscriptions
Providing customer support
Improving our Services
Sending marketing communications (which you may opt out of at any time)
Complying with legal obligations
We do not sell your Personal Information.
7. Disclosure of Personal Information
We may disclose Personal Information to:
Third-party service providers (including Everfit, Stripe, Klaviyo and hosting providers)
Cloud storage providers
IT support services
Professional advisers
Government or regulatory authorities where required by law
Some service providers may be located outside Australia.
Where Personal Information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.
8. Overseas Storage
Personal Information may be stored on secure servers located outside Australia, including in the United States or other jurisdictions where our service providers operate.
We take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with Australian law.
9. Data Security
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures include restricted access to data, secure hosting infrastructure, encrypted communications and reliance on reputable third-party service providers.
While we take reasonable precautions, no online system is completely secure.
10. Retention of Personal Information
We retain Personal Information only for as long as necessary to provide the Services and comply with legal obligations.
When Personal Information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Access and Correction
You may request access to the Personal Information we hold about you and request correction of any inaccurate, incomplete or outdated information.
Requests must be made in writing using the contact details below.
We will respond within 30 days unless an exception applies under the Privacy Act.
12. Complaints
If you believe we have breached your privacy rights, you may submit a written complaint using the contact details below.
We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
13. Cookies and Analytics
We may use cookies and similar technologies to improve website functionality, analyse usage and support marketing activities.
You may disable cookies through your browser settings, however some features of the website may not function properly.
14. Changes to this Policy
We may update this Policy from time to time.
Updated versions will be effective upon publication on our website.
Continued use of the Services after updates are published constitutes acceptance of the revised Policy.
15. Contact
Matt Cantrell
ABN 37 698 172 402
Email: support@matthewcantrell.com
Privacy Policy
Matt Cantrell
ABN 37 698 172 402
Last Updated: 11 February 2026
1. Application of this Policy
This Privacy Policy (“Policy”) governs the collection, storage, use and disclosure of Personal Information by Matt Cantrell (ABN 37 698 172 402) (“we”, “us”, “our”).
This Policy applies to your access to and use of our website, online coaching services, subscription services, digital products, and any third-party platforms used to deliver our services, including Everfit (collectively, “Services”).
This Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Services, you consent to the collection and handling of your Personal Information in accordance with this Policy.
2. What is Personal Information?
“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
Certain information we collect may also constitute “Sensitive Information” or “Health Information” under the Privacy Act and is afforded a higher level of protection.
3. Personal Information We Collect
We may collect the following categories of Personal Information:
Full name
Email address
Date of birth
Gender
Country of residence
Account login details
Profile photograph
Communication history with us
Subscription and billing records
Coaching and service-related information
Where relevant to the provision of coaching services, we may also collect Health Information including:
Medical conditions relevant to exercise participation
Injury history
Pregnancy status
Height, weight and body measurements
Training experience and history
Nutrition goals
Fitness goals
Progress tracking information (including photos voluntarily submitted)
Activity data where connected via third-party applications
Health Information is collected solely for the purpose of delivering personalised and safe coaching services.
4. Payment Information
Payments for subscriptions and digital products are processed through third-party payment processors, including Stripe.
We do not store full credit card or financial details on our systems.
Financial Information is governed by the privacy policies and terms of the relevant payment processor.
5. How We Collect Personal Information
We may collect Personal Information directly from you when you:
Create an account
Subscribe to coaching services
Purchase a digital product
Complete onboarding or intake forms
Communicate with us
Submit progress information
Connect third-party fitness devices or applications
Subscribe to marketing communications
We may also collect information automatically through cookies and analytics tools when you use our website.
Where reasonable and practicable, we collect Personal Information directly from you.
6. Use of Personal Information
We collect, hold and use Personal Information for the purposes of:
Delivering online coaching and nutrition services
Personalising training programs
Tracking progress
Communicating with you about your account
Processing payments and managing subscriptions
Providing customer support
Improving our Services
Sending marketing communications (which you may opt out of at any time)
Complying with legal obligations
We do not sell your Personal Information.
7. Disclosure of Personal Information
We may disclose Personal Information to:
Third-party service providers (including Everfit, Stripe, Klaviyo and hosting providers)
Cloud storage providers
IT support services
Professional advisers
Government or regulatory authorities where required by law
Some service providers may be located outside Australia.
Where Personal Information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.
8. Overseas Storage
Personal Information may be stored on secure servers located outside Australia, including in the United States or other jurisdictions where our service providers operate.
We take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with Australian law.
9. Data Security
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures include restricted access to data, secure hosting infrastructure, encrypted communications and reliance on reputable third-party service providers.
While we take reasonable precautions, no online system is completely secure.
10. Retention of Personal Information
We retain Personal Information only for as long as necessary to provide the Services and comply with legal obligations.
When Personal Information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Access and Correction
You may request access to the Personal Information we hold about you and request correction of any inaccurate, incomplete or outdated information.
Requests must be made in writing using the contact details below.
We will respond within 30 days unless an exception applies under the Privacy Act.
12. Complaints
If you believe we have breached your privacy rights, you may submit a written complaint using the contact details below.
We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
13. Cookies and Analytics
We may use cookies and similar technologies to improve website functionality, analyse usage and support marketing activities.
You may disable cookies through your browser settings, however some features of the website may not function properly.
14. Changes to this Policy
We may update this Policy from time to time.
Updated versions will be effective upon publication on our website.
Continued use of the Services after updates are published constitutes acceptance of the revised Policy.
15. Contact
Matt Cantrell
ABN 37 698 172 402
Email: support@matthewcantrell.com